Terms & Conditions

Advertised Prices & Price Changes

ROCKUTAH.com reserves the right to change pricing without notice on products, services and delivery.  An advertised price is not a guaranteed price to be extended to any customer.  An advertised price may be outdated or listed in error and unable to be honored ROCKUTAH.com.  Freight rates may vary greatly and the automated quote/rate given might need to be corrected by a sales rep before fulfilling an order.  If a customer places an order that needs price correction the customer will have the opportunity to cancel the order and get a refund if a partial payment was already made.

 

Return Policy

All sales of products and services are final. Some returns may be approved by ROCKUTAH.com management but will require a 20-50% restocking fee depending on the product. All loading and return shipping costs are the responsbilty of the customer. For additional details and FAQs visiit rockutah.com/return-policy

 

Cancellations

A cancellation fee of 20-50% will apply to all orders that are cancelled. Please take the time to make sure you are ready to place an order before actually ordering. Delivery and Service date ETA’s are not guaranteed but if RockUtah does not fulill an order during the ETA reduced cancellation fees will apply on some orders. Because of so many variables in production and sourcing of products, scheduling and reservations of delivery trucks in advance, scheduling and reservations of laborers, scheduling and reservations of rental equipment, etc we are unable to provide fixed cancellation fee percentages.  For additional details and FAQs visit rockutah.com/cancellation-policy